Providing QoS in Heterogeneous Environments

The 18th International Teletraffic Congress (ITC 18) has been held on 31 August - 5 September 2003 in Berlin, Germany.

134 papers have been presented both in Plenary and Technical Sessions.

The best Student Paper was awarded to three PhD Students:

• Cornelia Sauer, from the University of Hamburg, for her Paper entitled Separable Networks with Unreliable Servers ;
• Bianca Schröder, from Carnegie Mellon Inversity, for her Paper entitled Web Servers under Overload: How Scheduling can Help?
• Dirk Staehle, from the University of Wuerzburg, for his Paper entitled Macro Diversity Gains in UMTS Networks with Clustered User Distributions

The Proceedings of the congress have been pubished by Elsevier Science. Those interested in buying copies should directly contact the publisher by email: nlinfo-f@elsevier.nl